Tuesday, August 14, 2018 1:12:31 PM
Live Chat
To chat with a representative fill out the form below and press "Chat". While only your name is required, we will be able to serve you better if you supply your email and phone number.
Chat hours are:
Monday - Saturday: 8am - 10pm Eastern Time
About Us

Need Help?
E-mail or call us at



Product Quality and Safety

For over 25 years, our guiding principle at Problem Solvers has been to sell only those items we would use ourselves. Our standards are high and our product evaluations are thorough, so you can rest assured that every purchase you make from Problem Solvers is a superior one. 

Our Quality Assurance group works closely with our Merchandising team to evaluate every product for safety and quality before it can be included in our catalog or retail stores. This involves stringent testing to ensure that a product meets or exceeds all Federal, and State regulations, including industry standards for material safety, flammability, product reliability and performance. Every member of our QA group is a member of the American Society for Quality, and regularly reviews Federal and State requirements to ensure that our testing standards conform to the most current mandated regulations.

In order to uphold our commitment to quality, we form trusted relationships with our vendors, some of which have been supplying us with superior products for decades. We require that they submit documentation from independent testing laboratories proving their products conform to the appropriate safety standards. Our products are routinely reviewed and updated documentation is requested, guaranteeing consistent quality and adherence to safety standards for as long as we carry each item. 

At Problem Solvers, we believe in our products and their potential to enhance your casual home and relaxed lifestyle. They are unique and enduring, and they are guaranteed to meet your expectations. 

We hope the above addresses your concerns about the quality and safety of the products we carry. Should you have any questions, please contact our Quality Assurance Director at quality@problemsolvers.com.

Call 1-800-720-5368
to speak with a friendly, U.S. - based advisor
Live Help
Please fill out the form to chat with a representative.
Circle us on Google PlusLike us on FacebookPin us on PinterestFollow us on Twitter
Sign up for the latest problem solving gadgets, deals & more!

Problem Solvers offers innovative products to solve life’s everyday problems. Explore home organization and storage solutions for any room, including kitchen and dining, bed and bath, laundry room, basement, entryway—even yard and garden. Our unique range of problem-solving products also solves dilemmas related to pest control, pet care, health and well being, travel and more. Our Blog offers valuable tips, tricks and inspiration for simplifying your home and garden needs or finding that perfect gift.

Shop Our Family Of Brands
Plow & Hearth
Wind and Weather logo
HearthSong Logo
Magic Cabin Logo