Product Quality and Safety
For over 25 years, our guiding principle at Problem Solvers has been to sell only those items we would use ourselves. Our standards are high and our product evaluations are thorough, so you can rest assured that every purchase you make from Problem Solvers is a superior one.
Our Quality Assurance group works closely with our Merchandising team to evaluate every product for safety and quality before it can be included in our catalog or retail stores. This involves stringent testing to ensure that a product meets or exceeds all Federal, and State regulations, including industry standards for material safety, flammability, product reliability and performance. Every member of our QA group is a member of the American Society for Quality, and regularly reviews Federal and State requirements to ensure that our testing standards conform to the most current mandated regulations.
In order to uphold our commitment to quality, we form trusted relationships with our vendors, some of which have been supplying us with superior products for decades. We require that they submit documentation from independent testing laboratories proving their products conform to the appropriate safety standards. Our products are routinely reviewed and updated documentation is requested, guaranteeing consistent quality and adherence to safety standards for as long as we carry each item.
At Problem Solvers, we believe in our products and their potential to enhance your casual home and relaxed lifestyle. They are unique and enduring, and they are guaranteed to meet your expectations.
We hope the above addresses your concerns about the quality and safety of the products we carry. Should you have any questions, please contact our Quality Assurance Director at firstname.lastname@example.org.